EnsolBio Bank

Delivery, Returns, Exchange

Shipping

(For South Korea) Free delivery service is available in all products. Shipping takes 1-3 business days.
(For any country in the world except South Korea) The fixed delivery charge is 25USD when the total value of your order
exceeds 250USD/EUR. Shipping takes 7-14 business days. Orders are shipped directly to your company or institute.

Exchange/Return

If out products have any problems and are not satisfied with your purchase, you may exchange or return the items at anytime
within 14 days from the delivery date. Please see the following instructions when you return products.
Please let us know the purchase order number or package tracking number (by E-mail, mall@ensolbio.com).
Return shipping is absolutely FREE.
This offer is only valid for products purchased directly from Ensol Biosciences.
Once your return request is received, your refund will be processed and a credit will be automatically applied to your credit card or
original method of payment within 7 days. Please note that depending on your credit card company, it may take additional 2-10 business days after your credit is applied for it to post to your account.
All requests for returns should have prior notice and the items should be shipped back to Ensol Biosciences in the original package
and the same condition.

Company : Ensol Biosciences Inc. | CEO : Hae-Jin Kim | Business Number : 314-81-39908

Headquarter : (34036) 51, Techno 10-ro, Yuseong-gu, Daejeon, Korea | TEL : 042-939-4500 / 4545